Privacy Policy

Effective Date: September 2024

At Frontier Property Services Townsville (“we,” “our,” “us”), we are committed to protecting the privacy of our clients, visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable Australian privacy laws.

1. Information We Collect

We may collect personal information when you visit our website, engage with us, or use our services. This may include:

  • Name

  • Contact information (email, phone number, address)

  • Payment details

  • Service preferences or requests

  • Information collected through cookies and analytics tools

2. How We Use Your Information

We use the information collected to:

  • Provide our property maintenance services to you

  • Process payments and deliver services

  • Respond to inquiries and communicate with you

  • Improve our website, services, and customer experience

  • Comply with legal obligations

3. Disclosure of Information

We do not share your personal information with third parties unless:

  • Required by law

  • Necessary to deliver services (e.g., payment processors)

  • We have your consent

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and gather analytics. You may choose to disable cookies through your browser settings, though this may affect certain functionalities on our site.

6. Your Rights

You have the right to:

  • Access and update your personal information

  • Request the deletion of your personal information, subject to legal obligations

  • Opt-out of marketing communications at any time

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Frontier Property Services Townsville
Email: frontierpropertyservices@outlook.com
Phone: 0459588886